service

Aftersales: Warranty and Dealer Support

introduction

Aktrion defines automotive service solutions with a comprehensive suite of offerings that ensure unparalleled support in warranty management and recall campaigns.

explanation

We do so for dealers as well as for OEM’s. With a limited global footprint, we seamlessly integrate localised expertise, legal acumen, and cultural understanding to deliver exceptional service to our clients.

We provide valuable feedback to manufacturers, enabling them to refine production and processes and preemptively address potential issues. With strategic locations near major seaports in many countries, our operations can swiftly commence upon vehicle arrival, either at our facility or within port premises. We perform software updates (Re-Flash) to ensure compliance and adaptability to diverse regulatory landscapes.

Results

Service Scope

We're proud to offer a wide range of services tailored to meet the diverse needs of the industry.

ARROW Real-Time Activity Monitoring and Reporting

Experience transparency like never before with our advanced ARROW system, providing real-time monitoring and detailed reporting for enhanced decision-making.

Compound Sweeps Scan to Burndown List

Efficiently manage tasks with our compound sweeps scan, turning complex processes into a simplified, organized burndown list.

Local Market Expertise

Navigate legal, language, and cultural constraints effortlessly with our team of experts well-versed in the intricacies of diverse markets.

Product Traceability (VIN – GPS)

Ensure accountability and traceability with our cutting-edge product traceability solutions, integrating VIN and GPS technologies for a seamless tracking experience.

Recall Campaign Coordination

Effortlessly manage recall campaigns with our single-point coordination approach, streamlining processes and ensuring swift, effective communication.

Warranty Returns Analysis

Gain insights into product performance through meticulous warranty returns analysis, empowering you to make informed decisions for continuous improvement.

Client projects

Browse through our client projects to see how our solutions have been implemented.

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Aerometallic

How Aktrion Transformed Aerometallic’s Production Process

Aerometallic, a subsidiary of AERNNOVA since 2003, is based in Tarazona (Zaragoza) and specializes in machining aeronautical parts, surface treatment, and assembly of small components. They operate two factories: a 16,000 m² machining facility with advanced 5-axis capabilities and a 20,000 m² facility for surface treatment and coating. Their engineering department focuses on machining and programming improvements to enhance product quality.

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Leasing Company

Revolutionising Fleet Management

Amidst challenges posed by the COVID-19 crisis, a renowned car leasing company sought a solution to manage its short-term lease fleet efficiently. Discover how Aktrion's agile approach and innovative mobile technical zones transformed the landscape of vehicle processing and maintenance

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Global Automotive Company

QPDI: Optimising European Operations

Aktrion ensures that the vehicles meet European standards through rigorous QPDI, enhancing quality and customer satisfaction.

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Other services

Explore our range of services some of which are listed below.
Let's determine which one aligns best with your needs, or would you prefer to discuss further to tailor a solution specifically for you?

Industry-wide

Automotive