Our services are tailored to suit each specific business requirement
We offer a broad range of hard and soft Facilities Services for any sized organisation, working across both public and private sectors. Our forward-thinking, consultative approach enables us to consistently support the diverse and often complex needs of your business and respond to change quickly and efficiently. In addition, flexibility, trust and exceeding your expectations are at the forefront of our offering.
We understand the importance of providing a safe and secure workplace. We have the specialist knowledge, technology and processes, all compliant to Security Industry Authority Standards (SIA), to safeguard your working environment and personnel. Our risk audit will deliver a solution that protects your people, business and assets.
Manned guarding services
A flexible, comprehensive solution that supports all areas of your operations, providing you with continuity of service. Our staff are stringently screened and vetted to BS7858 standard and are highly trained in all aspects of their responsibilities and your organisational needs. In addition to delivering a secure workplace our teams can provide ancillary security services including:
- Corporate static guarding
- Security patrols
- Front of house / concierge
- Post room
- Health & Safety
- CCTV control room
- Routine planned inspections.
The technological safety measures we provide include:
- CCTV control room
- Access / egress control
- Perimeter fencing
- Parcel and body scanners
- Automatic number plate recognition.
We build a responsive and flexible service plan that delivers a professional cleaning service to meet your requirements, whatever the size and location of your business. Our focus on staff motivation, monitoring and training to NVQ standards guarantees we provide consistency of service to the highest and most sustainable standards.
We offer a different perspective from traditional cleaning services which offers you long-term customer satisfaction. Our approach is:
Adaptable: we support all types of facilities from industrial and commercial to specialist facilities.
Bespoke: all elements of our cleaning service are tailored to your specific site and budget.
Intelligent: we create an audit to your cleaning requirements and adapt our resources to fit the solution, concentrating on high activity areas and maintaining lower levels on unused areas.
Efficient: we specialise in cleaning, researching and utilising the best technology and materials for a streamlined, environmentally sound deep clean.
Safe and sustainable: our staff are all trained in Health & Safety and are provided with PPE and cleaning products, all selected on performance and reduced environmental impact.
We have developed a range of catering solutions, inspired by listening carefully to our customers’ needs, providing fresh and tasty food that keeps staff motivated and supports their wellbeing. Whether you have a single location or multiple sites we can supply the highest standard of catering, from vending machines and coffee bars through to fully managed staff restaurants or specialist event catering.
As a single supplier for the complete service we can bring consistency; make planning, monitoring and managing simpler; introduce flexibility and deliver cost savings by reviewing options for integration.
We can also work proactively with your FM Team to help promote and support initiatives that encourage staff to eat healthily. All of our catering solutions offer a wide range of delicious, healthy options.
Our catering service includes:
Understanding your operational and staffing requirements and reviewing service improvement options.
Specifying and sourcing of rental and/or management of a full range of machine options that suit your needs.
Canteens / Restaurants
The provision of staff, service management and development that match the size of your business.
Hospitality / Special events
We offer flexible staffing and provide expertise to meet your project specific requirements including silver service, parties, a range of cultural cuisines and external venues.
We create and maintain the best impression for your business through your landscaping requirements. Well maintained grounds are critical in presenting a positive image of your business to visitors and staff.
Our attentive grounds maintenance teams specialise in designing and maintaining landscapes that meet your site’s operational, geological and aesthetic requirements, all within your budget.
We take full responsibility for the exterior presentation of your building and ensure it meets the expected standards at all times. In support of this we will also provide you with management information, capturing current performance and making recommendations for future maintenance and development.
We can bring inspiration to your hard and soft landscaping needs, and also provide floristry and interior planting to bring together the exterior and interior of your building, creating a seamless integration throughout.
Our experience is extensive both in terms of the scale and diversity of the projects we have managed. From sports grounds and commercial sites through to eco gardens that support local bio diversity, we welcome the chance to bring our innovation to your specialised projects.
Mechanical & Electrical Support
Taking a pre-emptive approach to managing your building through regular checks, enhancements and upgrades is something we always recommend. By auditing your estate and developing a service plan tailored to your needs and budget, we can help reduce your long-term costs; from a simple service contract to a fully integrated hard FM solution.
Our engineers are fully qualified in their areas of expertise with training on the latest best practice, ensuring the maintenance services and your workplace are the safest they can be for staff and visitors.
We can work with you on specialised projects, from reviewing renewable energy options through to major site redevelopments. We have the right resources ready to support all stages of site management and development, with a depth of understanding and expertise.
Our helpdesk service goes far beyond enquiry logging and resolution tracking – we understand this is a vital element of ensuring first class FS delivery, improving employee morale and increasing your overall productivity. We can offer support and enhance your existing operations, or provide a new, bespoke solution for your staffing solutions.
We believe in providing your staff with direct and rapid access to a range of expertise and advice whilst gaining critical management information on asset and contract performance.
We ensure that all requests and issues are dealt with professionally and promptly. Our staff take responsibility for the performance delivered; our team are highly trained and pay attention to every detail, and they are supported by the latest technology to help them fulfil their role and deliver:
Dedicated 24/7 helpdesk
Operated by fully trained technicians who can respond quickly to address issues and help prevent escalation.
Call logging and tracking:
Carried out via our computer aided facilities management (CAFM) system to provide consistent service resolution.
Web based access
For immediate live updates, information and reports.
Bespoke management reporting
For better asset lifecycle and performance and to reduced costs.
Achieved through actively managing resolutions and service delivery.