⁄Warranty returns analysis
⁄Recall Campaign Single Point Coordination
⁄Local Market Expertise Legal, language and cultural
⁄ARROW Real Time Activity Monitoring and Reporting
⁄Product Traceability VIN – GPS
⁄Compound Sweeps Scan to Burndown List
Diagnostics
•Diagnostics of Fault messages
•Software updates (large volume)
•Over the Air updates support
•Diagnostics of modules
•Development of Dealer recall procedures with OEM engineers (testing, executing & feedback)
•Diagnostics reporting & collaboration with OEM Tier 1 Parts suppliers
•Squeak & rattle tests
/ Recall Campaign
/ Rapid Response
/ Activity Monitoring
/ Document Control
Worldwide Market Place Support with:
After Market Project Support with: