After Sales

After Sales service

Supporting the after sales market with coordinated recall campaigns, warranty analysis and service centre auditing.

After Sales services

⁄Warranty returns analysis

⁄Recall Campaign Single Point Coordination

⁄Local Market Expertise Legal, language and cultural

⁄ARROW Real Time Activity Monitoring and Reporting

⁄Product Traceability VIN – GPS

⁄Compound Sweeps Scan to Burndown List


Diagnostics of Fault messages

Software updates (large volume)

Over the Air updates support

Diagnostics of modules

•Development of Dealer recall procedures with OEM engineers (testing, executing & feedback)

Diagnostics reporting & collaboration with OEM Tier 1 Parts suppliers

•Squeak & rattle tests

Service Scope

/ Recall Campaign 

/ Rapid Response 

/ Activity Monitoring 

/ Document Control 


Worldwide Market Place Support with: 

After Market Project Support with: